Shipping Policy
Shipping
Thank you for shopping with Mensa. Here is exactly what happens after you place your order, so you always know where your pieces are.
Complimentary US shipping
Shipping is free on every order to a US address, with no minimum spend. The free rate is applied automatically at checkout.
Processing
Once your order is confirmed, our team prepares it with care. Processing typically takes 1–2 business days after payment confirmation, and your ship-by date is shown on each product page, just below Add to cart.
Tracking
As soon as your order ships, we email you a tracking number so you can follow your package every step of the way. You can also look it up anytime on Track your order.
Delivery timeframe
Most USA orders arrive in about 7–10 business days after your order ships. Timing can vary by destination and carrier, and delays caused by customs, carriers or weather are outside our control.
Good to know
- Please double-check your shipping address at checkout. We can’t be responsible for an incorrect address.
- Orders can be changed or canceled within 12 hours of being placed.
- Tracking says delivered, but no package? Check with neighbors, building staff or your mailroom, and allow 48 hours in case the carrier scanned it early. Packages marked as delivered are considered received.
Questions?
Email info@mensavogue.com. We’re happy to help with anything about your order or delivery. Full terms: Shipping policy.